Privacy Policy

A legal disclaimer

This Privacy Policy explains how KAZA Hair collects, uses, and protects your personal information when you visit the salon, use our website, or interact with us online or by phone. By booking an appointment or using our services, you agree to the practices described below.

Who we are

KAZA Hair is a hair salon providing professional hair and beauty services to clients in the United Kingdom. For any questions about this policy or your data, please contact the salon owner/manager using the contact details displayed on our website or appointment system.

Information we collect

KAZA Hair may collect:

Contact details such as your name, phone number, email address, and postal address for booking and communication purposes.
Appointment history, service records, and consultation notes (including relevant hair and scalp information, allergies, and colour history).
Payment information processed securely via our payment provider; card details are not stored by us beyond what is necessary for transaction records.
Website and booking data such as IP address, device information, and cookies where applicable, to improve our online services.

How we use your information

Your information is used to:

Manage appointments, deliver salon services, and maintain accurate service records.
Contact you about bookings, reminders, changes, or important information related to your visit.
Send marketing messages, promotions, or news about KAZA Hair where you have given consent (you can opt out at any time).

• Meet legal, tax, and accounting obligations and maintain business records.

Legal basis for processing

We process your personal data because it is:

Necessary to perform our contract with you (to provide salon services and manage bookings).
Required to comply with legal obligations (for example, financial and tax record-keeping).
Based on your consent for certain marketing communications or where you choose to provide sensitive information (such as allergy details).
In our legitimate interest to operate and improve our salon services, provided your rights are not overridden.

Sharing your information

We do not sell your personal data. Your information may be shared only with:

Trusted service providers such as booking platforms, payment processors, or email/SMS providers, strictly for the purposes described in this policy.
Professional advisers (for example, accountants) and authorities where required by law or to protect our legal rights.

Data security and retention

AZA Hair takes reasonable technical and organisational measures to protect your information from loss, misuse, or unauthorised access, including restricted staff access and secure digital systems. We keep personal data only for as long as necessary to provide services, meet legal obligations, and resolve disputes, after which it is securely deleted or anonymised.

Your rights

Subject to applicable data protection laws (including UK GDPR), you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your data where there is no lawful reason for us to keep it.
Object to or restrict certain types of processing, including direct marketing.
Withdraw consent where processing is based on consent, without affecting prior lawful use.

Cookies and online services

If you use our website or online booking tools, cookies and similar technologies may be used to operate the site, remember your preferences, and analyse usage. You can usually manage cookie preferences through your browser settings, although disabling certain cookies may affect website functionality.

Changes to this policy

KAZA Hair may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted in the salon and/or on our website, with the “last updated” date revised accordingly, and continued use of our services will indicate your acceptance of the updated policy.

Last updated: [January 2026].